in the following you will find a template which should help you to create a qualified support ticket.
Also tell us what you or others have already checked and what results you have come to.
Tip: If necessary, supplement the template with data concerning your company, then you don’t have to start from 0 in case of problems!
Thanks your GB Support Team
If you don’t have all the data yet, no problem, start with what you have, but the solution may take a little longer.